Hotel Mercure Jardines de Albia

pretty much everything. the room was both stylish and clean, the bed was very comfortable, and the linens were as luxurious as they appeared in the pictures. the breakfast was far beyond "continental" and included local basque specialities as well as other choices such as granola, yogurt, fruit, and much more. five stars for all that! the service was excellent and honestly, it felt like actual hospitality. and unlike the trend these days in hotels, they made up the room everyday without having to ask for it. water pressure and temperature was perfect, the rooms were quiet. and having a bidet is a great and civilized touch.

Outstanding hot breakfast. Location was very good. For walkers, virtually any part of the new or old town can be reached within 25 minutes if a direct route is taken. The river is only a block or two away, and walking places via the river route might add another ten minutes or so to the trip. Abundant restaurants and bars are about 2 blocks south of the hotel. The hotel was very clean, unusually quiet, and had an excellent shower.

The room and bathroom were well equipped and a good size; the bathroom toiletries were very good quality and plentiful The staff were friendly and efficient The bar area is nice, with good bar snacks/light meals and lovely staff There is bookable, undercover parking (€20/night), though the spaces are quite tight We only stayed one night en route to the ferry port, but would definitely go back, as the central location is good for sightseeing

Very high standard of hotel room in a great location close to the river and within easy walking distance of the Guggenheim and old town . Catering was superb . Fabulous breakfast with very impressive choice , lots of fresh fruit and accommodating all dietary needs including decaf tea . Bar and restaurant food were also excellent . Staff were lovely.