Spacious rooms. Excellent breakfast. Friendly and extremely helpful staff all around. The restaurant/bar the hotel provided good options especially that we arrived late on the first night and had to dine in at the hotel. The hotel is located a walking distance from both the old town on one side and the Guggenheim Museum on the other. The rooms are very quiet although our visit to the city coincided with the city's festival!
Laith
september 2023
the location of the hotel is amazing: right between the city center, Guggenheim Museum, and the Old Town. Very convenient if you travel for touristic purposes! The room was spacious enough so that it was comfortable even with an additional bed. My mother and grandmother, with whom I stayed, especially enjoyed the bath, while I used shower. The gym was another great facility and a huge advantage of the hotel. It is open 24/7 so I could go there at 5:30 am every day. Cold water and clean towels are provided. I liked using the exercise bike.
Anastasiia
april 2023
stayed at this hotel three times. three times a nice spacious room. good beds, excellent air conditioning, good shower and a fridge. very well sound insulated. this is much needed, because there is a nightclub in the street, so that didn't bother us.
Leon
september 2022
The location of the hotel to old town and Guggenheim museum is perfect, in the middle. The parking was easy, under the hotel for a fee. The staff were helpful and the Lobby Cafe/bar was really nice. We did not get a chance to use the Spa facilities or breakfast. I will return to this hotel again. Bilbao was a surprising fun, small, friendly town. The river walkway and tram to old town spectacular and only a few meters from the hotel.
Dorice
juni 2023
Location of the hotel and size of the room are on the plus size. And comfy mattress. Good choice of breakfast. Great value SPA treatments. Very helpful staff both in hotel and SPA. Beautiful gluten free cocoa in rooms. Very good fridge and decent size safe.
Tatjana
mars 2023
fantastic location. good food. great staff
Cathal
juli 2022
It's a 4 star experience. Location is really excellent, couldn't be better - very pleasant 10 minutes along the river to museums, to the funicular, and to all the downtown areas. 15mins to the market. There is a breakfast buffet which is extensive, (eggs to order , etc). It wasn't in our room rate so one day we tried the excellent cafe opposite the hotel (the one with the hair dryer in the window) - it has excellent scrambled eggs. If you don't want to go out for dinner, the lobby bar has reasonable light meals. .
Andrew
april 2022
The hotel is lovely, the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a great surprise! We had an issue with our car and the staff was really helpful! Overall nice stay in this hotel! We recommend
Cyril
september 2023
Very well located property, with nice staff and good breakfast. They did welcome our children very kindly.
Gergely
juli 2023
the location of the hotel was excellent. We could walk to all the sights, the bars and restaurants, the shops. The river was a minute away and only 10 lovely minutes walk to the Guggenheim and it was the best way to approach it.
Edward
november 2022